Last Updated: October 15, 2025
Neo Artificial Intelligence Solutions Ltd. (hereinafter: “the Company”, “we”, or “NEO”) respects the privacy of visitors to its website at neo-labs.io (the “Website”).
The purpose of this Privacy Policy is to explain how we collect, use, store, and protect your personal information, in accordance with applicable Israeli law and the principles of the EU General Data Protection Regulation (GDPR).
This Privacy Policy applies to any use you make of the Website, including submitting details through online forms, communication via WhatsApp, use of cookies, and general browsing.
By using the Website, you agree to this Policy in full.
When using the Website, particularly when completing contact forms or requesting a demo, we may collect the following information:
Full name
Email address
Phone number
Company name or job title
In addition, the Website may collect technical and anonymous data, including:
IP address
Browser type and operating system
Visit times, viewed pages, and referral sources
Usage data collected through cookies
Personal information is collected and used for the following purposes:
Contacting users who submit inquiries via the Website or WhatsApp
Providing responses to demo requests or additional service information
Improving user experience and tailoring content
Statistical analysis of Website usage for maintenance, marketing, and service improvement
Ensuring data security and maintaining the integrity of Company systems
The Website uses cookies for:
Proper operation and improved functionality
Traffic analysis via tools such as Google Analytics
Saving user preferences and displaying customized content
You may choose to block cookies through your browser settings; however, some Website features may not function properly afterwards.
The Company does not sell, rent, or transfer personal information to third parties, except in the following cases:
For operation and hosting of the Website by our service provider, JetServer, which adheres to strict information security standards
When required by law, court order, or governmental authority
To protect the Company’s rights, property, or security, or that of its users
All Company service providers are obligated to maintain confidentiality and comply with applicable law.
The Company implements reasonable and advanced security measures to protect personal information from unauthorized access, misuse, loss, or alteration.
Despite these efforts, the Company cannot guarantee absolute protection against cyberattacks or breaches. Users acknowledge and accept this risk.
The Company will retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Once the information is no longer needed—or upon user request—the Company will delete or anonymize the data, subject to legal requirements.
Under the Israeli Privacy Protection Law, 1981, every user has the right to:
Review the information collected about them
Request correction of inaccurate information
Request deletion of information, unless we are legally required to retain it
Requests may be sent to: elush@neo-labs.io
The Company will handle such requests within a reasonable timeframe and according to the law.
The servers hosting the Website are located in Israel.
However, some service providers (e.g., analytics or email services) may operate outside Israel.
In such cases, we ensure that appropriate data protection mechanisms are in place, in line with GDPR principles.
The Website is not intended for use by individuals under the age of 18.
If we learn that information has been collected from a minor without parental consent, we will delete it as soon as possible.
The Company reserves the right to update this Privacy Policy from time to time.
Any material changes will be posted on the Website along with the updated date.
Continued use of the Website after publication of an updated version constitutes acceptance of the revised Policy.
For any questions, inquiries, or requests related to this Privacy Policy, you may contact us at:
Neo Artificial Intelligence Solutions Ltd
Bereni 8, Tel Aviv
elush@neo-labs.io
Privacy Officer: Eliezer Glass
